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About itemedical

About itemedical

Our story

Itemedical was founded in 2000 by two intensive care nurses with a clear conviction: medical data should support healthcare professionals, not stand in their way.

What started in the Intensive Care Unit has grown into a leading provider of certified medical software for hospitals across the Netherlands and Belgium. Guided by our clinical roots, we develop vendor-neutral solutions that connect medical devices, healthcare information systems, and care teams, with a strong focus on reliability, patient safety, and usability.

As healthcare continues to evolve, we help organizations improve workflows and patient care through real-time medical data, intelligent alarm management, and integrated care processes. In recent years, we have expanded into the United Kingdom, our most important international growth market.

Itemedical is a business unit of SSG, part of the Halma Group. Within SSG’s digital nurse call ecosystem, we combine expertise in medical device integration, healthcare data interoperability, clinical alarm management, and software solutions that support care delivery. Together, we are accelerating international growth and driving continuous innovation for healthcare providers worldwide, while staying true to our roots: practical, personal, and focused on the needs of healthcare professionals.

Vision

At itemedical we strive to have a positive impact on the quality of healthcare with our high-quality medical software and services. As a leading Dutch software company, operating in the BeNeLux and the UK, we focus on developing and delivering brand-independent software solutions that connect medical equipment with various systems such as EPDs, Alarm Distribution Systems (ADS), research databases and A.I. applications for both hospitals and healthcare institutions.

The healthcare environment is increasingly dynamic and complex. That’s why we keep innovating our medical software and services. By doing so, we make the care environment safer and quieter, enabling professionals to provide the best care to their patients in and outside the hospital.

Mission

The mission of itemedical is twofold: on the one hand, we strive to reduce clinically irrelevant alarms and prevent alarm fatigue by coaching healthcare professionals. On the other hand, we develop software and services from the perspective of the healthcare professional, with attention to safe and manageable implementation in hospital environments. At itemedical we believe in the power of in-depth knowledge in the field of ICT, medical technology and healthcare. We distinguish ourselves through a team of professionals with a background in healthcare, which means we not only offer technically advanced solutions, but also solutions that fit seamlessly into daily practice. We understand that technology is only part of the solution: it is the people in healthcare who really make the difference. Our commitment to knowledge, quality and understanding the needs of healthcare professionals is at the core of our mission.